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Registered with Companies House England and Wales.
ABOUT US and OUR PRODUCTS
We are a UK based company that is devoted to delivering the best quality products for your children and yourself. We specialise in hand made accessories, hair accessories made of silk, velvet and other fine material but we strive to diversify and enrich our collection with a wide range of other products such as home accessories and gifts.
We focus on hand made accessories but we proudly promote products made by other talented designers. We strive to use the best quality fabrics and to use high standards in all stages of our operations.
Certain products are in our gift category and will come with complementary packaging. We can provide you with boxes and ribbons separately if you chose a different variation and the same is available in our stock.
Terms and Conditions.
Please read our Terms and Conditions before placing any of our products to ensure that you are entirely happy with it.
Our Customer Services will respond to your questions upon receiving your contact details, in the shortest possible time.
OUR CONTRACT WITH YOU is important to us.
We will let you know in the shortest possible time if we are for any reason unable to accept your order due to logistics or any other unpredicted circumstances such as incorrect stock or an error in the price.
DELIVERY and COLLECTION
We will deliver all products within 30 days after we accept your order. We are not taking responsibility for possible delays that are not within our power. We are not liable for delays that are caused by unexpected events, logistic issues or errors on your part when placing an order, but we will ensure that we take any steps to minimise the risks of this happening.
Once the item is dispatched we do not have the power to redirect your parcel.
If, despite our reasonable efforts, we are unable to contact you upon the return of the item to us we may end the Contract.
The item you order from us after being delivered to the address given to us by you , will be your responsibility. It is your property only after we receive the payment for the same item including postage and packaging fees .
VAT will be charged as prices quoted are subject to the prevailing rate of the VAT in the UK.C
Our Return Policy
You can return the items to us within 14 days from the date of delivery.
Please contact us before you send the items to arrange the return.
For all orders of £100 or more
If there is a technical problem which prevents us to send the ordered product, we will notify you and cancel you order.
If you do not pay us for the Item ordered after 7 days of us reminding you that the payment is due, we will contact you to let you know that the product will not be dispatched.
YOUR RIGHTS TO END THE CONTRACT
If the item is damaged or not as described, you may have a legal right to end the Contract.
If you change your mind, you may be able to get a refund withing the cooling-off period with you paying the postage costs for the return of the same.
For most products that are not up to your expectations you have a right within 14 days to let us know and return them.
The Contract is fully completed when the item and paid for in full, including postage fees.
If you like to end the Contract with Chocolates and Pearls please contact us and provide your contact details including the reason so that we can investigate the issue and find the right solution.
DAMAGE AND LOSS
We are responsible for loss or damage that is a foreseeable result of our breaking the contract, but we are not taking responsibility for any loss or damage that is not foreseeable.
Please pay attention that small children need to be supervised while wearing small products and do not let them near plastic wrapping, packaging or ribbons that are use for decorations.
We make sure that out prices are correct at all times. If for any reason they ae incorrectly priced we will let you know and refund the difference to you.
If you think that our receipt is wrong please let as know so we can make corrections.
OUR RIGHT TO MAKE CHANGES
Most of our hair accessories are hand made and they occasionally may differ in shades on the pictures. That is due to the difference in fabric or stones that we receive from our suppliers. A very slight difference is size may happen as it would in handmade products. If there is a substantial difference we may notify you of this and ask for your approval before sending the product or arranging for alternative. If you are not satisfy with this, you have the right to cancel your order at any point.
The only indulgence that does not make you feel guilty.
Give off your glamorous vibes
Chocolates &Pearls is the home of the finest quality handmade jewellery and accessories .
Make you the centre of attention !
Our vast collection of fine quality handmade necklaces, bracelets and earrings made with exquisite stones can be your pride. Add glamor to your style with our elegant and classy jewellery. We work with Swarovski Crystals, pearls, and rondelle shaped pendants that are guaranteed to make you feel and look special. Each piece from our exclusive collection has been designed and crafted with finesse and great attention to creative details.
REFINED JEWELLERY WITH CLASS AND STYLE
The vision behind our design and collection is a dazzling women- with stylish and chic personality.
BE BEAUTIFUL AND SPECIAL.
Our handmade jewellery is designed to appreciate the style and taste of sophisticated women.
Uniqueness is our trademark
Where talent and creation meet to make you THE ONE.
For your own glamour moments
To ensure a fine finish, our clasps and earring hooks are 14K gold filled.
With Chocolates &Pearls you show your own kind of glamour!
HAIR CLIPS -THE FINEST FOR YOUR CHILDREN
FOR THEIR OWN STYLE STATEMENt
With Our fine quality handmade products your child will feel special.
When they clip on adorable and cute hair pins it gives them a great joy to make their own fashion statement. Our delicate and soft handmade hair clips are designed to make your child stand out.
Our premium quality headbands, hair clips and accessories have been carefully designed and made in London .
We use the best quality materials such as silk, satin and velvet to ensure that our products not only look nice on your child, but also feel comfortable for them to wear.
Our design stands out.