1. Introduction

We are committed to safeguarding the privacy of our website visitors; in this policy we explain

how we will treat your personal information.

We will ask you to consent to our use of cookies in accordance with the terms of this policy

when you first visit our website. / By using our website and agreeing to this policy, you consent

to our use of cookies in accordance with the terms of this policy.


We collect customer information when you purchase online and when an account is established or updated. The information we collect is to improve our customer's shopping experience and to communicate with our customers about new products, services and promotions. In addition, customers who supply us with their telephone numbers will only receive telephone contact from us with information regarding orders they have placed online. If you prefer to have your contact information removed, you may contact us at: info@chocolatesandpearls.com

2. Cookies

Chocolatesandpearls uses cookies to deliver specific content to our customers which we believe they will enjoy. Cookies are web enabled pieces of software stored on a customer’s computer used to identify certain users and offer customized content. All cookies on our site are in no way linked to any personally identifiable information.


3. Information Security

All information gathered on the site are stored and maintained in secure facilities. The Web site is monitored regularly to check for security breaches, and ensure that all information collected is kept secure.

4. Policies for Children (Individuals Under 13 Years of Age) 

Chocolatesandpearl encourages parents and guardians to spend time on-line with their children. No information should be submitted to or posted at Chocolatesandpearl.com by users under 13 years of age

5. Using your personal information

5.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

5.2 We may use your personal information to:

(a) Administer our website and business;

(b) Personalise our website for you;

(c) Enable your use of the services available on our website;

(d) Send you goods purchased through our website;

(e) supply to you services purchased through our website;

(f) Send statements, invoices and payment reminders to you, and collect payments from you;

(g) Send you non-marketing commercial communications;

(h) Send you email notifications that you have specifically requested;

(i) Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter

(j) Send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications.

(k) Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information

(l) deal with enquiries and complaints made by or about you relating to our website;

(m) Keep our website secure and prevent fraud

6. Tracking Address

When customers enter
Chocolatesandpearl.com site we track their IP address. This data is collected in order to build site demographics, track user movement and administer the site. This is not tied to your personal information.


7. Order Placement Information
All information related to placing an order such as your billing address, shipping address, credit card information and e
mail address is used to only process your order. We do not share this information with outside parties.


8. Disclosing personal information

8.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

8.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

8.3 We may disclose your personal information:

(a) To the extent that we are required to do so by law;

(b) In connection with any ongoing or prospective legal proceedings;

(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

8.4 Except as provided in this policy, we will not provide your personal information to third parties.


9. Links


The Chocolatesandpearls.com website contains links to other sites, usually our partners.

This privacy policy applies solely to information collected by Chocolatesandpearls.com,

And we do not bear responsibility for the privacy practices of other sites linked to ours.


10. Policy Update.

This Privacy Policy will change from time to time. We expect most changes to be minor,

however there may be changes that are more significant. We will post those changes on this

Page and, if the changes are significant, we will also provide a more prominent notice.



11. Our details

This website is owned and operated by Chocolatesandpearls.com

You can contact us by email on: info@chocolatesandpearls.com